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E-commerce has transformed the way we shop, bringing convenience and a vast array of products to our fingertips. This convenience, however, comes with environmental costs. The packaging, transportation, and energy consumption associated with e-commerce operations contribute to carbon emissions, resource depletion, and waste generation. In response, the e-commerce industry is increasingly embracing eco-friendly practices…
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E-commerce, along with social media and finance sectors, has been one of the most affected industries by the General Data Protection Regulation (GDPR). As online companies rely heavily on the analysis of customer data and metrics in order to personalize customer experiences, it has put website traffic and revenues at risk. Let’s be honest,…
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An eCommerce chatbot can be defined as a “computer software meant to imitate a conversation with human users over the Internet” at its most basic level. eCommerce chatbots function by running the language you type through an algorithm to figure out what you are looking for, then answering with a response based on your…