An unproductive team equals disgruntled customers – it is as simple as that.  In most cases, customers are already agitated when reaching out to customer support, and it is up to your team to change their minds about the company and finish the conversation in good spirits. A single Tweet about exceptional interaction with…

In 2020 e-mail marketing is still an important part of any successful business strategy. At this moment, there are 3.9 billion people that are active e-mail users. It is an enormous number of potential customers. Of course, the real power is in the segmentation of e-mail users that are interested in what you have…

Nowadays, there is a growing remote working trend that cuts across various industries. It requires companies to manage projects with contributors in different geographical regions while keeping them connected, informed, and working towards common goals. Handling a remote working team can be a complicated task. Luckily, the market offers an impressive number of remote…

It’s 2020 and the coronavirus pandemic is making it more difficult for businesses in all industries to stay afloat. However, in these trying times, you may have an idea that could make a difference for the world and your bank account and you’ve decided to start a new business. If you have a solid…

Business phone systems give entrepreneurs the chance to communicate and connect with their customers or clients through texts, videos, or calls. It, therefore, offers you great flexibility thanks to the unified communication option. It would be best to determine what unified communication system (UCaaS) you need based on where you want the equipment hosted.…

Gone are the days when remote working used to be unconventional. With the advent of technology, now more and more businesses are allowing their employees to work remotely.  In fact, in the current ongoing crisis, most businesses have voluntarily or mandatorily allowed their employees to work remotely. And considering the benefits of remote working,…

Amidst the coronavirus pandemic, luxury brands and the fashion industry are on standby. The sales of luxury brands could decline $450 billion to $600 billion worldwide in comparison with last year. The health and economic crisis has proven to have a long-term impact on the consumer purchase behavior that has the capacity to completely…

There’s no hiding that video marketing has grown significantly throughout the years. We see it on every platform we visit nowadays— websites, search results, and even our social media feed. When we search for something on Google, there’s a high probability that the results are accompanied by a video. It goes the same for…