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5 Customer Satisfaction Metrics to Track for Increasing ROI
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Customer satisfaction is a part and parcel of the business strategies framed by the companies. Whether it is a call center or a restaurant, managing customers and providing satisfaction are the prime aims of all businesses. One of the biggest hurdles in this aspect is to measure the level of satisfaction you can deliver…
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7 NPS tools that are Worthy of your business ( updated )
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Measuring customer satisfaction is essential for growing your brand. Loyal customers are an asset to your business. You need to know how many of them are dedicated to your brand and this will help you understand your customer retention rates. However are you confused about how you can easily analyze these statistics and receive…
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What CMOs Need to Know About Social Media Automation
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If you are a CMO, you know that no marketing plan is complete without a social media aspect. With access to billions of people around the globe, social media is essential for any business to communicate its message, products, and services. While social media scheduler is easy and familiar for us to engage within…
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Why Is Digital Marketing Important For Beauty and Fashion Industry?
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It is said that change is constant, and change is a process as well as a necessity to explore a new experience. If the change was not accepted we would have been still wearing the skin of animals and living in the forest without a home and other facilities. Earlier the necessity of the…
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How to Provide Exceptional Customer Service: A Quick Guide
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In the contemporary business world, Caveat Venditor – “let the seller beware” is the guiding principle. Customers’ needs and preferences are treated with utmost importance. If you want to build a strong and long-term customer relationship with your buyers, customer service is the key. But what is the best way to offer customer service?…
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How To Make Money As A Freelance Writer In 2021
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The COVID-19 that hit the world at the beginning of 2020 changed everything. Millions and millions of people ended up without a job, and thousands and thousands of businesses haven’t survived through the global pandemic. We have witnessed a very unlucky period for everyone, and startups and freelancers aren’t an exception. However, some freelancers…
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Enhancing Small Businesses: Know More About the BYOD Security Tips
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Introduction To go ahead in the competitive race, every company needs its potent employees. Paying more attention to improve their workability will give bright results. Moreover, it works as a strong source to differentiate yourself from others. But small businesses find difficulties in satisfying the asset requirements of the employees. That’s why BYOD came…
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5 Most Important API Designing Principles to Keep Customers Coming Back
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While starting any new web project, we can easily get lost in the hype and confusion of our technological decisions — which dependency injection framework will work best, which database to use, and which programming language will be superior. In the end, we lose focus from our aim, i.e., “developing a robust application that…
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How Can Mobile Apps Provide Value to Your Customers
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The use of a mobile app can be the first sign of a lucrative relationship with a customer and should therefore offer them a noticeable added value. The smartphone has become the preferred Internet access channel. Only in 2020 people spend around 200 minutes a day with their smartphones. Thus, the value of mobile…
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Top 10+ Marketing Automation Software of 2021 and Beyond
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In this modern era of marketing, we all have come across the word marketing automation for sure. It has quickly revolutionised the way, promoting a product and customer retention strategies works. Undoubtedly, it has swooped in as one of the most useful tools. But, while selecting one for your business, you must understand how…