Jafar Sadhik

  • 5 Customer Satisfaction Metrics to Track for Increasing ROI

    5 Customer Satisfaction Metrics to Track for Increasing ROI

    Customer satisfaction is a part and parcel of the business strategies framed by the companies. Whether it is a call center or a restaurant, managing customers and providing satisfaction are the prime aims of all businesses. One of the biggest hurdles in this aspect is to measure the level of satisfaction you can deliver…