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A knowledge base is a repository where info is stored, organized, and then shares. Your customers can use the knowledge base for everything they need to know about your product and service. On the other hand, an internal knowledge base software is used to allow employees to collaborate and distribute all company knowledge and…
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Building a business can be difficult at the start, and if you are not opting for the correct strategy, it can get a lot more complicated. Starting in e-commerce business is the new trend of the time, but you will have to put in efforts for Search Engine Optimization and email marketing. One also…
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Whether it is because of COVID or for other reasons, a large number of people around the world are increasingly finding themselves working from home ( aka work-from-home ). According to research by Stanford University, approximately 42 percent of the working population works from home. Another 33 percent is looking for jobs and it…
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Even though many marketers turned to online promotions because of their specificity to a particular audience, there are still many reasons to continue offline marketing strategies. The best plans include both online and offline efforts. According to Meeting Professionals International (MPI), face-to-face meetings result in far more conversions than online efforts. The organization shares…
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82% of managers admit reduced productivity in their teams during the lockdown. And this is why the demand for task managers & automation tools increased at an exponential rate. With more companies shifting online, business owners seek ways to adapt to the new workflow, automate business processes, & adjust communication. Companies are looking for…
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2020 has been a year filled with challenges for business owners. The landscape of how the world does business, even online sales, has changed for the foreseeable future. As we move into 2021, expect some e-commerce strategies to shift as well. Emarketer reports coronavirus as the most significant disruption of consumer retail spending in…
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Remote jobs and “work from home” positions are the new norm for hiring amidst the 2020 craziness. Interviewing processes have changed as we know it, and getting a new job can be intimidating for candidates. These tips & tricks can alleviate that stress and help you land the job even if it is through…
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Gone are the days of cold-calling and door-to-door sales. In fact, many mobile users are now even alerted when an unknown caller is classified as a “spam risk”. Sales processes have since adapted, as tech has, to become almost entirely digital to appeal to online audiences. So how should a business attract inbound sales…
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Difficult circumstances can disrupt even the most successful businesses, and a knee-jerk reaction that comes to mind may be to stop utilizing email marketing in order to protect your business from a global crisis. Costs are costs, right? Save them when/where you can. Should your marketing step on the brakes? Heeeeck no! If anything,…
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After last year’s successful Black Friday, retailers felt confident that the next one would be an even bigger blowout, surpassing the 7.4 billion in sales earned in 2019. However, that confidence diminished the day COVID came rushing through the country like shoppers usually rush through its malls on November 27th. Now, retailers are concerned…